Customer Reviews

Have you had your vehicle serviced here lately? If so, please leave us a review or recommendation on this page. 

If, for any reason, you were not happy with your service, please contact as soon as possible so that we can fix any issues. 

Word of mouth is the best advertisement, and referrals are the highest compliment. 

To leave a review with Google, please go to Google Reviews.

Second time we visit JM. First time, my wife had been in an accident with minor damage to her car. JM was recommended by a friend. The quality of service was second to none. I was particularly impressed with the friendliness of the staff. I can honestly say the car (an older Hyundai) was in better shape leaving their shop than before the accident. 

Second time, A problem on the car made us try them again to see if the service was a fluke or a trend. After a second excellent experience, I'm happy to say that I found myself a mechanic I can count on. We will come back.

~July 5, 2018, Nick Proulx

Jim gives us tremendous peace of mind. Knowing that he will never see a car leave the shop that he wouldn't let his own wife drive means so much. He is an honest and competent mechanic, and delivers excellent value for your automotive dollar.

~Nov 23, 2016, Devon Baxter

JM Automotive go above and beyond. 
This group displays honesty and timely service. The customer service and company while waiting gives you that feel at home experience and not a number. Prices are more than fair. Big service in a little village ♥️

~Aug 28, 2022, Lindy Pophal

After purchasing a new-to-us car, we brought it to Jim for an assessment and a safety. It is reassuring to know that when you leave the shop in Heckston that you know that your vehicle is safe and in good running condition. Trustworthy, reliable and an excellent community member to boot.

~July 8, 2017, Beth Nicol

I have been going to JM for years, and they are the most consistent and honest garage I have ever been to. They always make sure to keep you in the know, and give you the best price possible for any fixes. Jim and Fiona are fantastic people who are caring towards the community. If you need to get anything done with your car, bring it here.

~May 18, 2022, Miranda Martin

Very glad to have been recommend to this shop! Jim (I think was his name) was very informative and honest about everything. The woman working behind the desk (one of the owners I believe) was very friendly and down to earth!! Amazing experience from start to finish! Also, in terms of being covid safe ⭐⭐⭐⭐⭐ everything was sanitized prior to being given back to me! Will definitely be returning.

~Mar 14, 2021, Meagan Johnson

As a former North Grenville resident, I have been taking my cars to Jim & Fiona for years now. Honest, friendly service - always a smile and a good conversation. NEVER over charges or invents stuff to do that you don't need done, but always ensures my car is safe and well-maintained. I now live in Ottawa, and still bring my car out to JM Automotive in Heckston for service. Won't go anywhere else. Thanks Jim and Fiona for not only being the funny, great, honest folks that you are, but also stellar local business owners, and upstanding members of the community.

~April 5, 2017, by Heidi Walker

If I could give jim and his team at JM more then 5 stars I would. I got myself in a bit of a pickle having my truck dead in my driveway. They got it going and over to the shop and I'm all good to go now. The price quoted for all jobs is extremely reasonable and their honesty and integrity is something I won't ever question. I will not bring my vehicles to any other shop. Thanks again guys heckston is lucky we have you!

~May, 2022, Craig Mcdougall